FAQ's

What types of products do you offer?

Spectrum Shirts specializes in a stylish selection of casual wear, including versatile jackets and comfortable footwear designed for both men and women. Our products are crafted from quality materials and feature trendy designs suitable for leisure activities.

What is the process for placing an order?

To place an order, simply browse our collection on the Spectrum Shirts website, select your desired items, and add them to your cart. Once you are ready to checkout, follow the prompts to enter your shipping information and payment details. You will receive an order confirmation email upon successful completion of your purchase.

How long does shipping take?

All orders within the United Kingdom are processed within 1–2 business days. The estimated delivery time is typically 3–5 business days after dispatch. Please note that delivery times may vary based on your location and courier operations during peak seasons or public holidays.

What is your return policy?

At Spectrum Shirts, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, you may be eligible for a return, exchange, or refund within 30 days of delivery, provided the item is unused, unworn, and in its original packaging.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to check the delivery status directly on the courier’s website.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged, faulty, or incorrect item, please notify us within 48 hours of delivery. Include clear photos of the damaged product and packaging in your communication. We will arrange a replacement or a full refund at no additional cost to you.

Do you offer exchanges?

Yes, we offer product exchanges for the same item in a different size or color, subject to stock availability. To request an exchange, please contact us with your order number and desired item details.

What payment methods do you accept?

We accept various payment methods, including Visa, MasterCard, & American Express. All transactions are processed securely to ensure your information is protected.

How can I contact customer support?

If you have any questions or require assistance, you can contact our support team at info@spectrumshirts.co.uk or call us at +44 7908 240721. Our business hours are Monday to Friday, from 9:00 AM to 5:00 PM.